> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.usetabby.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Getting Started with Tabby AI Bookkeeper # What is Tabby? Tabby is an **AI-powered bookkeeping and financial automation tool** built for: * freelancers * 1099 workers * gig workers * solopreneurs * real estate professionals * startups and very small businesses (0–3 employees) Tabby connects with users’ **bank accounts and credit cards** (via Plaid) and automates: * expense tracking * categorization * receipt scanning * AI bookkeeping * tax deduction tracking * reporting * invoicing * financial insights || Tabby is mobile-first, extremely simple, and built for non-accountants who want bookkeeping done with zero stress. # **Key Features** ### **1. Bank & Credit Card Connection (via Plaid)** * Users can securely connect their financial accounts. * Tabby pulls transactions daily (real-time for Pro users). ### **2. AI Transaction Categorization** Tabby auto-categorizes every transaction using: * bank description * merchant information * machine learning * user’s past behavior (remembers manual recategorization) ### **3. Receipt Scanning** Users can upload receipts. Tabby extracts: * amount * date * merchant * category * payment method * notes ### **4. AI Bookkeeping** Tabby automates: * categorization * ledger entries * reconciliation * financial summaries * tax-ready reports ### **5. Financial Reports** Includes: * Profit & Loss * Cash flow summary * Expense breakdown * Tax-deduction report * Monthly summaries ### **6. Invoicing** Create and send invoices; track unpaid, pending, and paid invoices. ### **7. Mobile App** Users can: * scan receipts * track expenses * review categorization * approve or edit entries * view reports * manage finances on the go ### **8. User Management** Standard: 1 user Professional: up to 5 users (Admin, Accountant, Employee roles) # **Pricing & Plans** ### **Free Plan** * Limited features * Great for exploring Tabby ### **Standard — $19/month (billed annually)** Includes: * 2 bank/credit card accounts * unlimited transactions * batch AI processing * basic reports * invoice creation (20/month) * standard support ### **Professional — $19/month (billed annually)** Includes: * unlimited accounts * real-time AI processing * advanced bookkeeping * advanced reports * unlimited invoices * priority support * up to 5 team members # **Common User Questions** ### **Is Tabby secure?** Yes. Tabby uses bank-level encryption, Plaid for secure connections, Stripe for billing, and AWS for cloud hosting. ### **Why can’t I connect my bank?** Common reasons: * bank credentials incorrect * MFA not completed * bank outage Plaid doesn’t support that bank → Ask user for bank name to verify. ### **Why is categorization incorrect?** AI improves over time and learns user behavior. Users can recategorize manually → Tabby remembers automatically. ### **My subscription payment failed. What now?** Grace period: 7 days If still unpaid → account moves to free tier When user returns → billing prorates automatically ### **Does Tabby file taxes?** Tabby helps prepare a **tax-ready book**, but does not electronically file taxes yet. ### **Can I export my data?** Yes. Export reports in: * PDF * CSV ### **Can I cancel anytime?** Yes. Annual plans remain active until the billing cycle ends. ### **How does Tabby automatically categorize transactions?** Tabby uses AI to analyze merchant names, bank descriptions, and your past categorization behavior. It gets smarter as you use it. ### **Can Tabby distinguish between personal and business expenses?** Yes. Tabby’s AI identifies business-related expenses even in mixed accounts and learns from your corrections. ### **Does Tabby support multiple bank accounts and credit cards?** Yes. You can connect multiple accounts. The exact limit depends on your plan. ### **How accurately does Tabby identify tax-deductible expenses?** Very accurately. Tabby’s AI scans spending patterns and highlights likely deductions. You can review and adjust anytime. ### **Can I upload receipts via my phone or desktop?** Yes. You can upload receipts from the mobile app or through the web dashboard. ### **How are transactions matched to uploaded receipts?** Tabby automatically matches receipts using date, amount, and merchant details. You can manually link them if needed. ### **Does Tabby generate profit and loss statements and other common financial reports?** Yes. You get P&L, cash flow summary, expense breakdowns, and tax-ready reports. ### **Can I use Tabby for invoicing clients?** Yes. You can create, send, and track invoices directly inside Tabby. ### **Is Tabby suitable for non-accountants or people without bookkeeping experience?** Absolutely. Tabby is built for freelancers, gig workers, and small business owners with zero accounting background. ### **What security measures are in place for my financial data?** Tabby uses bank-level encryption, Plaid for secure bank connections, Stripe for billing, and AWS for hosting. ### **Can Tabby handle multi-currency accounts or international transactions?** Tabby currently focuses on U.S. accounts. Some international accounts may sync if supported by Plaid. ### **Is there a mobile app, and what platforms are supported?** Yes. Tabby has a mobile app for both iOS and Android. ### **Can Tabby manage cash flow projections or forecasts?** Tabby provides real-time summaries, but full forecasting features are limited right now. ### **Are there limits to the number of transactions or accounts?** Depends on your plan: * **Free:** limited * **Standard:** 2 accounts **Professional:** unlimited accounts and transactions ### **Can Tabby connect to ecommerce platforms (Shopify, Amazon)?** Direct ecommerce integrations are not available yet. You can still record income or upload statements manually. ### **Does it export reports to QuickBooks, Xero, or Excel?** Yes. You can export reports as **CSV** or **PDF**, which can be imported into QuickBooks, Xero, Excel, Google Sheets, and other tools. ### **Are integrations available for tax filing tools?** Not yet. Tabby prepares **tax-ready reports** that you can use with any tax filing service (TurboTax, H&R Block, CPA, etc.). # **Onboarding, Support & Usability** ### **1. How long does setup take?** Most users finish setup in **2–3 minutes**—connect your bank, review categories, and you're ready. ### **2. Is there onboarding help for beginners?** Yes. Tabby provides guided steps, tooltips, and a simple walkthrough to help you get started. ### **3. Can I import data from other services or spreadsheets?** Yes. You can import transactions or records using **CSV uploads** from other tools. ### **4. What happens if I need human support?** You can reach us via **email** on all plans, and **chat support** is available on the Professional plan. ### **5. Are there comprehensive help resources or tutorials?** Yes. Tabby offers a help center with FAQs, troubleshooting tips, and quick guides. # **Automation & AI Capabilities** ### **1. How does the AI learn and adapt to my spending patterns?** It learns from merchant data, bank descriptions, and your manual changes. Each correction improves future categorization. ### **2. Will the system flag suspicious, duplicate, or unusual transactions?** Yes. Tabby detects duplicates, unusual patterns, and potential miscategorizations and prompts you to review them. ### **3. Does the AI improve over time—does it require user input to get better?** Yes. The more you review or recategorize transactions, the better the AI becomes. It builds rules automatically. ### **4. How does it ensure accuracy and catch errors or inconsistencies?** Tabby uses pattern matching, merchant history, rule-based learning, and cross-checking with receipts to reduce errors and highlight inconsistencies. # **Security & Data Privacy** ### **1. Is my data encrypted at rest and in transit?** Yes. Tabby uses **bank-level encryption** for both data in transit and data stored on our servers. ### **2. Who can access my financial records?** Only you and any team members you add. Tabby employees cannot see your bank login details. ### **3. What is your data retention and deletion policy?** You can request deletion anytime. Once processed, your financial data is permanently removed from our systems. ### **4. Does the platform comply with relevant regulations (GDPR, CCPA)?** Yes. Tabby follows GDPR, CCPA, and industry-standard privacy practices to protect your data. # **Common Bookkeeping, Accounting & AI Finance Questions** ### **1. What’s the difference between bookkeeping and accounting?** Bookkeeping is recording and organizing financial transactions. Accounting is analyzing those records to create reports, file taxes, and guide business decisions. ### **2. Why should I use AI for bookkeeping instead of manual spreadsheets?** AI saves time, reduces errors, automates categorization, finds deductions, and keeps your books updated without manual entry. ### **3. How often should I reconcile my books?** Tabby reconciles automatically. For manual review, once a week or monthly is ideal. ### **4. What expenses qualify as business deductions?** Any expense directly related to running your business—software, supplies, travel, advertising, home office, phone, etc. ### **5. How do I prevent common bookkeeping mistakes like missed write-offs or double entries?** Use AI categorization, attach receipts, review flagged items, and check your reports regularly. ### **6. What types of reports should I expect each month/quarter?** Profit & Loss, cash flow summary, expense breakdown, tax-deduction summary, and monthly activity reports. ### **7. How can AI help reduce tax liability?** By spotting deductible expenses, identifying patterns you may miss, and organizing everything for an accurate tax filing. ### **8. Do I need a separate tool for payroll, or does this also handle it?** Tabby does not run payroll. You’ll need a payroll service, but you can record payroll expenses in Tabby. ### **9. How are backups maintained and data protected?** All data is stored securely in the cloud with automatic backups and bank-level encryption. ### **10. What happens if the automatic categorization is incorrect—can I adjust it?** Yes. You can change any category, and Tabby will remember your choice for next time. ### **11. Is there a way to automate recurring entries or payments?** Recurring transactions from your bank are detected automatically. Manual recurring entries are coming soon. ### **12. Can I use this tool if I run multiple small businesses/side hustles?** Yes. You can manage multiple businesses by creating separate workspaces/accounts. ### **13. How often is the software updated for new tax rules or industry practices?** Tabby updates deduction categories and bookkeeping rules periodically throughout the year. ### **14. Can the tool help prepare for audits?** Yes. Clean, categorized books and downloadable reports make audit prep easier. ### **15. Do I need to know double-entry accounting to use it?** No. Tabby handles all the accounting logic behind the scenes—you just review your transactions.