> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.usetabby.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why are all my bank transactions are not showing up?

Missing older transactions? Here’s what’s happening:

**Step 1: Initial sync shows 60 days**
When you first connect your bank, Tabby immediately pulls the last 60 days of transactions so you can start working right away.

**Step 2: Full sync takes up to 24 hours**
Tabby then pulls your full requested history in the background:
* Tabby can pull up to 18 months of transaction history via Plaid
* The full sync typically completes within 24 hours
* Larger date ranges (e.g., 12 months) may take longer

**Step 3: Check for bank limitations**
Some banks restrict how far back we can access; here are a few we have seen that have limits:
* Mercury Bank: 90 days maximum
* Capital One: 90 days maximum
* TD Bank: 60 days maximum
We need to wait the full 24 hours to see what your specific bank allows.

**Step 4: Upload older transactions manually**
If your bank doesn’t provide the full period you need:
* Download bank statements (PDF, CSV, or Excel)
* Go to Bank Connections → Upload
* Tabby will automatically categorize everything
Questions? Contact us at: support@usetabby.com